HighlightsIn an attempt to revitalize travel-related industries, the European Union is relaxing travel restrictions, and travellers and business owners make plans for the summer travel season.However, hotels still face uncertainty brought by the pandemic as the tourism industry is not completely in the clear, and...

HighlightsHotels typically face challenges such as understaffing and high dropped call rate, leading to low ancillary revenue and compromised guest satisfaction.Hotel technology is the key to overcoming challenges in traditional means of hotel operations and redefining guest experience. The Digital Concierge is the contactless, guest-centric...