At Vouch, we often hear statements like “our budget is not big enough for innovation,” and “digitalisation is too expensive” coming from potential clients, and we recognise that the association of high-tech with high cost is a common misapprehension when it comes to adopting new...

Service: More Important Now Than Ever BeforeAt the core of hospitality lies positive guest experiences, and this remains true across most service industries. Research shows that hotel guests who are positively engaged spend up to 140% more than those who reported undergoing negative experiences. Additionally, as a...