With mobile phone ownership becoming the norm, how useful can the in-room phone continue to be?Landline telephones were first introduced into hotel rooms towards the 1900s, although it was only in 1986 that Teledex Corp rolled out telephones designed specifically for the hotel guestroom. Since...

Are you familiar with the Diffusion of Innovation Theory (DOI)?DOI explains how a particular idea, innovation, or product gains momentum and spread its influence through a population. It acts as a model for us to gauge which part of the product-innovation cycle we are at.Innovation...