Freedom to do the things that matter Automate routine operational tasks with Vouch’s Digital Concierge to focus on guest interactions that impress. Manage your facilities
Prevent crowding and manage facility usage with Vouch’s self-service booking system.
Get more work done in less time Read about how we’ve changed the operations landscape for hotels on board the Vouch revolution!

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Our Clients:

Digital Concierge

Improve Productivity, Increase Revenue and Guest Satisfaction.
Learn how you can achieve these and more by integrating your operations with the Vouch Digital Concierge.

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Compendium and FAQs

With the Vouch Digital Concierge, guests will never be left in the dark again! Accessible 24/7, the Vouch Digital Concierge instantly and automatically responds to common guest queries – without them needing to visit the concierge counter or ring up the call centre.

Housekeeping Requests

Allow your guests to request amenities and housekeeping items straight from their mobile phones while improving guest service standards. With Vouch Digital Concierge, missed housekeeping calls are a thing of the past.

Facilities Booking

Maintain stipulated occupancy limits hassle-free by automating facilities-usage management and allowing guests to pre-book their timeslots for amenities such as gyms and swimming pools.

Room Service

Generate additional revenue and increase RevPAR by promoting room service offerings through the Vouch Digital Concierge. Our digital menus allow in-room guests to bypass the call centre, and send error-free orders directly to the kitchen.

Client Testimonials

Benefits

App-less Interface

With no app to download, the web-based Vouch Digital Concierge is easily accessible, resulting in high usage rates.

Increase Revenue

Communicate directly with your guests through our platform to influence spending during their stay.

Manpower Efficiency

Our solution can streamline low-impact guest interactions, freeing hotel staff to focus on high-value activities.

Integration

Integrate systems such as HotSOS and FCS and manage all your data in one place.

Multi-language Capability

Break the language barrier and communicate seamlessly with non-English speaking guests.

Insightful Analytics

Learn more about guest patterns and make data-driven decisions for more efficient operations.

Real Results

%

of online queries automatically answered

%

drop in
front desk load

%

reduction in call
centre volume

Real Results

%

of online queries automatically answered

%

drop in
front desk load

%

reduction in call
centre volume

Why Vouch

Low infrastructure cost

No additional hardware required from hotels.

Fast deployment

Deploy our system in as short as 3 days.

App-less Platform

High guest usage and satisfaction rates.

Multi-Service Vendor

Complete digital solution for all hotels and guest touch points.

Modular Services

Sign up only for the services you need.

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