Winners of the "Best Business Innovation" Award Category at the Singapore Tourism Awards 2019

Vouch's App-less Digital Concierge

Your key to

Find out more by chatting with us or scheduling a meeting with us!

Use our app-less digital concierge to help you elevate guest experience and improve productivity.


Empower your guests without forcing them to download another app

Artificial Intelligence

Powered by A.I. to help you understand and optimise hotel operations

Multi-language support

Having trouble communicating with non-English speaking guests? Let us help!

Elevate your guests' experience

Through our various partners, your guests can make taxi bookings, restaurant reservations and ticket purchases straight from the chat.

Integrated into your backend

We integrate into popular systems such as HotSOS and FCS, meaning all your data is synced in one place.

Insightful Analysis

Learn what guests are looking for. Receive organised data to act on these insights effectively.

All-in-one digital concierge for the
full contactless hotel guest experience

Handle Item Requests

Let guests immediately request for items, laundry service or housekeeping without touching the room telephone, while also saving staff time on phone calls and preventing miscommunication errors

F&B Platform

Replace physical menus; let guests browse and order directly from digital menu catalogues for room service and restaurant dine-in, as well as streamline takeaway & delivery ordering processes for restaurants

Facilities Booking

Manage crowd size at shared facilities such as pools or gyms via a time slot booking system that gives guests flexibility to plan on-the-go

Compendium and Frequently Asked Questions

Instantly and automatically answer guest questions about hotel’s amenities and facilities; enhance guest satisfaction by providing travel-related information at their fingertips

One concierge,
multiple platforms

Guests don’t want to download an app for a short stay.

Engage your guests instantly through our app-less solution, or on their favourite chat apps.

Available on:

Facebook Messenger

Real Results

Andaz Singapore
90 %
of online queries automatically answered
40 %
drop in front desk load
30 %
reduction in call centre volume

Join the Revolution

Our ever growing list of happy customers

Supported by:

NUS Enterprise

As seen on:

Interested in getting a digital concierge for your property?

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