Park Royal Demo

Digital Concierge

Your key to

Find out more by chatting with our bot or scheduling a meeting with us!

Use our digital concierge to help you boost revenue and save costs.

Speed to Market

Get started in less than a week with a solution that works with your infrastructure.

Artificial Intelligence

Powered by A.I. to handle more than 80% of guest queries at any time of the day, 24/7, with no delay.

Insightful Analysis

Learn what guests are looking for. Receive organised data to act on these insights effectively.

Swift Responses

Guests don't want to search around your FAQ page. Let them ask and receive instant answers so they can decide to get in touch.

Available 24/7

Our platform places your hotel right at your customer's fingertips, so you can capture impulse bookings.

Automated Contact

Our chatbots can contact your guests automatically, at a frequency you define. Keep them coming back for more!

One concierge,
multiple platforms

Engage your guests instantly on their favourite chat apps.

Available on:

Facebook Messenger
Website
Line
Telegram

Real Results

Andaz Singapore
1 %
of online queries automatically answered
1 %
drop in front desk load
1 %
reduction in call centre volume

Instant Responses

Information on your hotel's facilities are accessible within the chatbot. These instant responses result in higher conversion rate for all customer types—hotel guests, wedding organisers, convention organisers, as the booking engine can also be opened within the chatbot.

Concierge system

Common and repetitive questions can be answered by the bot instantly, using a uniform voice. Thus, freeing up hotel staff to attend to more pressing matters.​

Streamlined Housekeeping System

Our integrated system streamlines the housekeeping process. Customer's housekeeping requests can be conveyed directly to housekeeping staff.

Join the Revolution

Our ever growing list of happy customers

Andaz Singapore
Cathay Organisation
NLB
LKY School of Public Policy

Supported by:

FBStart
IMDA
NTUintive
NUS Enterprise

As seen on:

Interested in getting a digital concierge for your property?

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