Freedom to do the things that matter Automate routine operational tasks with Vouch's Digital Concierge to focus on guest interactions that impress. Capacity Management Made Easy Prevent crowding and manage facility usage with Vouch's self-service booking system. Get More Done
in Less Time
Read about how we've changed the operations landscape for hotels on board the Vouch revolution!

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Digital Concierge

Improve Productivity. Increase Revenue. Enhance Guest Satisfaction.
Learn how you can achieve these and more by integrating your operations with the Vouch Digital Concierge.

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Compendium and FAQs

Never leave your guests in the dark again with the Vouch Digital Concierge! Accessible 24/7, the Vouch Digital Concierge instantly and automatically responds to frequent guest queries – without them needing to visit the concierge counter or ring up the call centre.

Housekeeping Requests

Allow your guests to request amenities and housekeeping items straight from their mobile phones while improving guest service standards. With Vouch Digital Concierge, missed housekeeping calls are a thing of the past.

Facilities Booking

Maintain stipulated occupancy limits hassle-free by automating facilities-usage management and allowing guests to pre-book their timeslots for amenities such as gyms and swimming pools.

Room Service

Generate additional revenue and increase RevPAR by promoting room service offerings through the Vouch Digital Concierge. Our digital menus allow in-room guests to bypass the call centre, and send error-free orders directly to the kitchen.

Client Testimonials


App-less Interface

With no app to download, the web-based Vouch Digital Concierge is easily accessible, resulting in high usage rates.

Increase Revenue

Communicate directly with your guests through our platform to influence spending during their stay.

Supercharge Efficiency

Streamline low-impact guest interactions, freeing up manpower to focus on high-value activities.

Seamless Integration

Integrate systems such as HotSOS and FCS and manage all your data in one place.

Multi-language Capability

Break the language barrier and communicate seamlessly with non-English speaking guests.

Insightful Analytics

Learn more about guest behaviors and make data-driven decisions for more efficient operations.

Real Results


of online queries automatically answered


drop in
front desk load


reduction in call
centre volume

Real Results


of online queries automatically answered


drop in
front desk load


reduction in call
centre volume

Why Vouch

Low infrastructure cost

No additional hardware required from hotels.

Fast deployment

Deploy our system in as little as 3 days.

App-less Platform

High guest usage and satisfaction rates.

Multi-Service Vendor

Complete digital solution for all guest touch points.

Modular Services

Sign up only for the services you need.

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