Winners of the "Best Business Innovation" Award Category at the Singapore Tourism Awards 2019

Park Royal Demo

Digital Concierge

Your key to

Find out more by chatting with our bot or scheduling a meeting with us!

Use our digital concierge to help you elevate guest experience and save costs.

Multi-language support

Having trouble communicating with non-English speaking guests? Let us help!

Artificial Intelligence

Powered by A.I. to handle more than 80% of guest queries at any time of the day, 24/7, with no delay.

Insightful Analysis

Learn what guests are looking for. Receive organised data to act on these insights effectively.

Elevate your guests' experience

Through our various partners, your guests can make taxi bookings, restaurant reservations and ticket purchases straight from the chat.

Integrated into your backend

We integrate into popular systems such as HotSOS and FCS, meaning all your data is synced in one place.

Automated Contact

Our chatbots can contact your guests automatically, at a frequency you define. Keep them coming back for more!

One concierge,
multiple platforms

Engage your guests instantly on their favourite chat apps.

Available on:

Facebook Messenger

Real Results

Andaz Singapore
90 %
of online queries automatically answered
40 %
drop in front desk load
30 %
reduction in call centre volume

Instant Responses

Information on your hotel's facilities are accessible within the chatbot. These instant responses result in higher conversion rate for all customer types—hotel guests, wedding organisers, convention organisers, as the booking engine can also be opened within the chatbot.

Integrated Systems

Works well with your current systems so all your data is available in one place.

Streamlined Housekeeping System

Our integrated system streamlines the housekeeping process. Customer's housekeeping requests can be conveyed directly to housekeeping staff instead of through a telephone operator.

Join the Revolution

Our ever growing list of happy customers

Supported by:

NUS Enterprise

As seen on:

Interested in getting a digital concierge for your property?

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